Refunds & Exchanges
Most popular
UV Light Tube Replacement 5 watt Low Voltage 12v
Replacement bulb suit AquaPro All in One 1000 (GRECH WTCUH5L/12V)
Fluval Bug Bites Crisps Algae Wafers 480g
Bug Bites Crisps are specifically formulated to address the natural, insect-based feeding habits of fish, with added vitamins, minerals and other trace nutrients important to their health and vitality. (A7363)
Dual Gauge CO2 Regulator (W21.8) with integrated Solenoid Kit Side mount with bubble counter
For use with CO2 Bottles with AS2473 Type 30 thread fittings *** NOTE COMES WITH AU PLUG ADAPTER INCLUDED ***
All refunds will be made by PayPal or Bank Deposit.
Refunds made back to PayPal accounts with be immediate but Credit Card can take 5-7 business days
P O Box 898
Sanctuary Cove 4212
QLD
Australia
Refunds made back to PayPal accounts with be immediate but Credit Card can take 5-7 business days
Faulty products
- In the unfortunate case where your product is defective having carefully followed the manufacturer instructions then please contact us immediately and return the product to us within 14 days of receiving the goods.
At the discretion of the Aquarium Shop Australia (The Giving Life Foundation) we will:
- Give you a refund for the defective product or
- Exchange it for the same product, or replace just the faulty part to ensure the complete product is functioning again.
If your item is faulty we will also credit you the return shipping costs.
Product exchange
- Please contact us within 14 days of receiving your order.
- Please ensure the product(s) is undamaged, unused, intact and in a suitable state to be resold.
- If upon return the product is damaged in transit then at our discretion we may not be able to accept as an exchange.
- Shipping costs from the original purchase will not be refunded.
Address for returns
The Giving Life FoundationP O Box 898
Sanctuary Cove 4212
QLD
Australia
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